Shipping policy
How do I track my order?
The Designer Atelier is a multi-brand designer store carrying a combination of Ready-to-Ship and Made-to-Order pieces with varying production times depending on a number of factors. Dispatch times will vary depending on the product and size chosen. Estimated ship time can be seen on all product pages once you select your size. Ready-to-ship items will be marked with a ‘ready to ship’ flag on the product image and page.
After placing your order, you will receive an Order Summary e-mail with details of the delivery times. Once shipped, you will receive a Shipment Confirmation e-mail with a tracking number and link. You can track your order by using the tracking number on the shipping agency’s website or by simply clicking the link. You can also follow the progress in your The Designer Atelier account under ‘My Orders’.
Delivery?
All orders within India will be delivered in under 7 business days. Shipping within Maharashtra is free, while shipping fees for other regions are calculated at checkout.
Shipping Charges?
For all deliveries within India, we offer FREE SHIPPING on all full-priced products. There is a flat shipping fee of INR 250 on orders with discounted products and Cash on Delivery orders.
Can I pick up my order from the store?
You can collect your order from a convenient The Designer Atelier store located near you; simply select ‘pick up from store’ at the time of checkout to view your options.
We will confirm when your package is ready for collection.
Cash on Delivery Orders?
Cash on delivery is available for orders up to Rs. 50,000, subject to the pin code being in a serviceable area. You will get the option to opt for COD once the shipping address is entered on the checkout page.